Why Your AI Systems Need Specialized Testing
Unlike traditional software, AI systems evolve, and so do their risks. From hallucinations to bias, our AI-first testing approach helps you eliminate blind spots, improve model alignment, and ensure trust, compliance, and usability.
Human-Like Performance
Validate natural, coherent, and contextually relevant AI responses through real-world interaction simulation.
Model Robustness & Reliability
Catch hallucinations, misclassifications, toxic output, or API failures before they impact your users.
Multi-Modal & Platform Compatibility
Test across voice, text, and agent platforms like Twilio, WhatsApp, Alexa, or web widgets.
Bias, Safety & Compliance
Detect and mitigate bias, adversarial prompts, data leakage, and ethical misalignment issues.
Continuous Evaluation
Track AI quality across model versions, prompts, and environments using RLHF and eval pipelines.
Real-World Readiness
Ensure your AI solutions perform reliably under actual user conditions, across accents, devices, and edge cases.
Cutting-edge tools that drive performance
Manual QA with Golden Sets
Our testers evaluate model behavior against curated test prompts, scoring for accuracy, relevance, tone, and safety.
Automated LLM Test Harnesses
We build custom test pipelines that run daily checks across key metrics like grounding, latency, and factual correctness.
Voice Bot & IVR Testing
We validate TTS/ASR quality, intent routing, call flows, error handling, and telephony integrations.
Prompt Regression Testing
Catch output drift between prompt versions or model upgrades using semantic diffs and eval score deltas.
RLHF Evaluation & Ranking
Leverage human preferences to align model behavior using structured ranking and reward models.
Security & Adversarial Testing
We simulate prompt injection, jailbreak attempts, data leakage, and content policy violations.
Popular AI Solutions We Can Test
Chatbots & Virtual Assistants
Conversational agents deployed on web, mobile, Slack, WhatsApp, etc.
RAG & Search Agents
AI powered by retrieval-augmented generation, vector stores, and document embeddings.
Fine-Tuned LLMs
Custom LLMs trained on domain-specific data or tasks.
Voice AI & IVR Systems
Speech-driven systems for support, sales, or internal workflows.
Multi-Agent Systems
Collaborative agents with reasoning, memory, and function calling.
Evaluation Frameworks
LangSmith, LangFuse, Ragas, TruLens, and custom-built pipelines.
AI Evaluation Frameworks & Tools We Use
LangSmith
LLM observability and evaluation tracing for production AI pipelines.
LangFuse
Open-source tracing and evaluation platform for LLM applications.
Ragas
Automated evaluation framework for RAG pipeline quality and grounding.
TruLens
Instrumentation and evaluation for LLM app feedback functions.
Custom Eval Harnesses
Purpose-built pipelines tracking grounding, latency, and factual correctness.
Golden Set Scoring
Curated prompt sets scored for accuracy, relevance, tone, and safety.
Our impact
Drive you to achieve greater revenues, reduce inefficiencies and costs, and maximize profits.
Related Services
Ready to talk about AI Assurance & Agentic Testing?
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